A Little About Us
First Landing Auto Care opened its first location on Shore Drive in October of 2003, just a few weeks after Hurricane Isabel moved through our area. Our second location followed a few years later just a couple of miles down the road in the Thoroughgood area of Virginia Beach. Most recently, we proudly opened our third location on Indepenedence Blvd, allowing us to serve even more neighbors in our community while maintaining the personal service we’re known for.
We are long-time Shore Drive residents raising kids, grandkids, and now great-grandkids in this beautiful place along the Chesapeake Bay. We enjoy time on the water, sunsets on the bay, and our large family gatherings.
We are your neighbors, and we hold ourselves to a high standard to deliver the best possible customer experience.
In 2025, we were honored to be named one of the Top 12 Auto Repair Shops in North America by the Automotive Training Institute. This recognition reflects our commitment to continuous improvement, investment in our team, and dedication to serving our customers at the highest level.
Our Team
Many of our team members have been with us for mmany years. They are part of our family, and we believe in creating an environment where everyone wants to come to work and takes pride in everything they do.
We strive to make First Landing Auto Care a great place to work because we know a strong culture leads to exceptional service. When our team feels valued and supported, that positive experience is passed directly to our customers.
Happy team members strive for happy customers.
What Can You Expect On Your Visit?
We perform a Digital Vehicle Inspection on every visit. You can see exactly what we see. Our technicians take photos and videos of your vehicle and send them to you by text or email, whichever you prefer.
We then review the results with you, answer any questions, and help you prioritize repairs and maintenance. Our goal is to help you make informed decisions and plan for the future.
Consistency and transparency are at the heart of everything we do.
Making Auto Repair Easy
We know life is busy, so we offer services designed to make auto care as convenient as possible:
- Concierge pickup and delivery for repair and maintenance appointments
- After-hours drop-off and pickup options
- Easy payment options by text or email
- Clear communication every step of the way
Our goal is to make auto repair simple, straightforward, and stress-free.
Small But Mighty
We love technology and strive to stay at the forefront of the automotive industry. While we are a family-owned business, we invest in the latest tools, training, and processes so we can take care of all your automotive needs — often staying ahead of what even dealerships offer.
We are proud to combine small-business care with industry-leading capability.
We hope this level of service will give you peace of mind when it comes to your car and your family’s safety, and we hope you will give us the opportunity to serve you!
- Mark, Ross, Carole and Max
